AUDIENCE:   Experienced iSeries Operations and Technical Support staff. PREREQUISITES:   Substantial knowledge of iSeries Operations and Technical Support is expected. Attending our iSeries/i5 Operations and iSeries Advanced Operations is highly recommended. DURATION:   2 days. Hands on. OBJECTIVES:   This is a course that teaches basic system performance analysis and tuning and capacity planning using the IBM tool BEST/1. On completion of this course the student will be able to: Use the Performance Tools to monitor and analyse system performance Manage the flow of work Tune performance using Pools, Activity levels and System Values Use the BEST/1 Capacity Planning tool to determine what size of hardware is required to support a certain workload COURSE CONTENT:   Creating and modifying Subsystems Basic Tuning from WRKSYSSTS Key System Values and Network Attributes Managing Batch performance Task Dispatcher - A/W/I states Using Performance Monitor, reports, display and Performance Advisor to analyse system and job performance Selecting appropriate techniques to adjust system and job performance Using BEST/1 Capacity Planner to assess impact of workload changes on Response Time, Throughput and configuration