AUDIENCE:   This course is for Technical Support or Senior Operations staff. PREREQUISITES:   A good knowledge ot the iSeries/i5 computing environment is expected. While attending our Introduction to the iSeries/i5 and iSeries/i5 Operations is not essential, an equivalent level of knowledge is expected. DURATION:   3 days. Hands on. OBJECTIVES:   This course goes beyond the day-to-day operations knowledge deliver in our iSeries/i5 Operations course. The course can be tailored to individual company requirements by selecting topics from the following list. Many lecture sessions are followed by hands-on exercises to reinforce and build confidence. On completion the delegate will be able to: Use Performance Tools to monitor and manage System Performance. Build and implement plans to manage the system. Handle more technical problems. Use Utilities or SQL to build and query database files. COURSE CONTENT:   Basic System Performance Analysis and Tuning Further System Performance Analysis and Tuning Capacity Planning Further Security, Backup and Recovery, Job Scheduling and Problem Determination ISeries Database Using iSeries Utilities and SQL/400 to manage the Database